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© 2018 by Base Alchemy. Proudly created with Wix.com

STORE POLICY

We at Base Alchemy blend by hand in small batches, our ingredients are the freshest possible and are mixed with love and care. due to the purity of the products natural variances may occur.

Wholesale Inquiries

We would love to work with like minded businesses and beautiful souls. Please direct any wholesale inquiries to basealchemy@outlook.com

Terms & Conditions

Overview

This website is operated by BASE ALCHEMY). Throughout the site, the terms “we”, “us” and “our” refer to Base Alchemy. Base Alchemy offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Wix. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

Online Store Terms & General Conditions

By agreeing to these Terms of Service, you represent that you are at least18 years of age. If you are under 18, you may only use this website with the consent of your parent or guardian who has agreed to the Terms and Conditions herein.

You must provide genuine information about yourself as requested during purchase and feedback.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Product Information

Although we try to keep the site as updated as possible, some information, descriptions, photographs, and prices on our site may not always reflect the most recent correct information.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Pricing

Prices for our products are subject to change without notice.

Discounts and final sale promotions are not eligible for any other offers, and final sale promotions are not eligible for refund.

Free shipping applies to your final order total after any discounts have been applied (this includes discount codes, customer loyalty points redemption, refer a friend etc), not the original full price.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Product Ownership & Risk

Ownership of products remain the property of Base Alchemy until the item has been paid for in full and shipped, herein the ownership is transferred to you. Risk of loss and damage of the products are passed onto you upon delivery. Although our products are carefully formulated, should you develop adverse reactions, we will not be held liable once ownership of product is passed onto you.

Privacy & Safety

By visiting or using our Website and/or purchasing products via the Website or by otherwise providing your personal information to us, you confirm your acceptance of the terms of this Privacy Policy and your consent to the handling of your personal information as set out in this Privacy Policy. 

If you do not agree with the terms of this Privacy Policy, please do not use the Website or otherwise provide us with your personal information.

We may collect personal information from you when you:

  • Place an order

  • Subscribe to e-mail lists

  • Subscribe to our blog

  • Complete surveys, questionnaires, quizzes

  • Contact us electronically or via phone

  • Submit product reviews

  • Participate in promotions

  • Interact with us via Social Media (Facebook, Pinterest, Twitter or Instagram).

We may use your personal information for a number of purposes, including the following:

  • Registering, setting up and managing customer accounts

  • Processing transactions and fulfilling orders for products

  • Responding to your questions, comments and requests and to otherwise provide customer services to administer promotions, surveys and competitions

  • Carrying out market research and product analysis and development

  • Marketing our products and services and providing you with information and  updates, such as newsletters or offers of promotional events or opportunities (such as competitions or surveys) that you may be interested in

We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on Base Alchemy.

By using this website, you consent to us potentially contacting you by email or telephone in relation to you having placed an order or made an enquiry.

Credit card and debit card details are checked and verified by a third party. To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency, which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected.

We may use information concerning you for payment recovery or to investigate any possible fraud in the event that credit or debit card payments have been used in a fraudulent manner. Please note that we may be required to disclose information concerning you if requested to do so by the police.

 

 

 

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